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About Us


What we stand for.

Pets – We offer premium services and products for the ultimate well-being of our family companions.

People – We deliver excellence in service, and are an expert resource for pet care and animal wellness.

Planet – As a sustainable business, we always do our part to have a positive impact on our local community and the global environment.


Omar, Owner

Omar Zahzouhi—or Uncle Omar as he’s known by customers—has over twenty years of experience in the fields of companion pet care and animal wellness services. He worked as both a receptionist and as an assistant at a number of veterinary practices in Los Angeles, Ann Arbor, Long Island, and Buffalo, including most recently at the Blue Cross Small Animal Hospital where he was given the honorary title of Lobby Ambassador. He was also responsible for the start-up and management of four pet retail stores before embarking on his professional dream of opening Animal Outfitters in October 2005.

Omar was a founding board member of Buffalo’s Barkyard, and he regularly commits his time, passion, and expertise in support of a variety of local animal causes and pet-related charities. Because of these efforts, Omar was presented in 2012 with an award from the Western New York Veterinary Medical Association for his Outstanding Service to Animals in Western New York.

Shelley M. Henderson LVT, CCRP

Shelley has been in the veterinary field since 1990, when she began college at Medaille and worked as an assistant at a local veterinary hospital. She became a licensed technician in 1992. In 2002 her keen interest in canine therapy developed. After enrolling with the University of Tennessee extended programs and Northeast Seminars, she studied and worked towards becoming a Certified Canine Rehabilitation Practitioner in 2004. Over the years she has worked with pets suffering from a wide range of issues—from recovery of cranial cruciate ligament (CCL) repairs to dealing with the discomforts of osteoarthritis. Her love for senior pets and desire to help make their quality of life better has always been a priority. Shelley resides in Lockport with her wife Jill, cats Mona and Satchmo, and retired guide dog Penske.

Diana M. DeBruyn

Diana joined Animal Outfitters in 2006 as a sales associate, where she combines her interests in helping pet parents and their canine companions. Diana holds a BS in Environmental Studies from Northland College and an M.S.Ed in Special Education from the University of Massachusetts Boston. She has taught has a naturalist and special education teacher for many years. She is also the past president of Western Lakes Training Club, where she specialized in obedience training and rally. Diana resides in Buffalo with her beloved golden retriever, Kara.


Star, Chief Product Tester

Star—aka Starlicious—has over nine years of experience managing all food, toy, and treat operations at her favorite pet shop, Animal Outfitters, where everything is Star tested and Star approved.